It usually happens: You buy a brand new Netgear Nighthawk router, it works fine around 12 months but all of the sudden, keeps dropping the network connection. This is one of the common problems faced by many users after completing the Nighthawk router setup successfully. Although rebooting the WiFi router can fix the dropping connection issue, it doesn’t work. So you might be wondering what is the permanent solution to this problem? Well, don’t worry, we have covered you with some useful tips to fix the issue.
Before proceeding with the fixes, we would like to share some major causes behind this problem. It is mainly caused because of the following three factors:
1. Wireless card driver
2. Router settings
3. Firmware version
Let’s move ahead and take a look at some possible solutions to fix the '‘wireless connection dropping’ issue.
1. Update Network Driver
In case you are using an old Netgear R7000 router, then the likely culprit is your wireless card driver. First of all, you need to update the network driver. For this, visit the official website of your desktop’s or laptop’s manufacturer. Find the network driver on the ‘downloads’ web page. Once there, choose your desktop or laptop model and find the latest driver for your network card. There is a list of drivers available below the ‘network’ section.
If you don’t know about your wireless card serial number, press the Windows + Pause key. You are prompted to ‘System Properties’ page. You can know the model number and other information related to your Network card.
2. Check Your Router Settings
If the issue still persists after updating your desktop’s network drivers, then it might your router itself causing dropped connections. In the digital era, every second user owns a dual-band WiFi router that works on both 2.4GHz and 5GHz bandwidth. Despite the fact that advanced smart-home devices work well with the new technology computers, you can face issues on an older device. Here are the steps to fix the ‘wireless network dropping’ issue:
- Connect your computer to the router’s network.
- Run any web browser and visit the routerlogin.net web page.
- Enter the default Netgear router login credentials. If you don’t remember, then you can consider the Netgear Nighthawk R7000 manual for router login credentials.
- Once you logged in, change your current frequency channel. Try to switch from 2.4GHz to 5GHz and vice-versa.
- Ensure that your home WiFi router’s channel settings are configured to auto mode.
- If you have applied additional security functions like MAC address filtering or WPS, try to disable them.
3. Update Your Nighthawk R7000 Router Firmware
None of the above-mentioned tips solve your ‘WiFi dropping’ issue? Don’t worry, folks! We have another solution to fix it.
Every router comes with a set of instructions and functions called firmware that controls your router’s functions. But firmware doesn’t hold the ability to update itself. Users have to manually download and install the updated firmware version on the router.
In order to update your router’s firmware, launch an internet browser and head over to the default router login web page. Enter the Netgear R7000 login credentials, and then visit the ‘Firmware’ section. If there any latest firmware available, it begins to download immediately. You can also try to update your router firmware by using the Netgear Nighthawk app.
We hope that one of these tips will fix your Nighthawk router keeps dropping problem. In case you still face any issue, feel free to reach us anytime.
