How to Find the Right IT Solution Provider for You: A Closer Look

The managed services market in America is continuing to grow! Namely, the industry has grown due to the changing landscape of IT infrastructure. For example, more businesses are switching to remote work models.

Outsourcing to an IT solution provider could improve your operation efficiency by 45 to 65%. It might reduce IT expenses by as much as 45% as well.

Not sure which IT company to hire? Here are 10 tips that can streamline your search.

With these tips, you can work with an IT provider prepared to accomplish your goals. With their help, you can boost productivity, cut costs, and expand your business.

Select the best managed IT services available with these tips today!

1. Outline Your Needs

In order to find the right managed IT services for your unique business, take the time to consider your unique needs first. Complete a comprehensive needs report to determine where your business is lacking.

Then, you can determine which IT services are a priority and which might benefit your business further.

There's no such thing as a "one-size-fits-all" IT solution. Using this approach could waste money and slow your team's progress. Instead, you need to find a customized plan with your distinct needs in mind.

For example, perhaps more of your employees are utilizing a work-from-home model. You'll want to make sure they can access the files they need remotely. You might want to consider cloud computing services or using VoIP. 

Outline any changes that have occurred within your company over the past year. Then, determine if there are IT services that can help your team look forward.

Pinpointing potential weaknesses can help you find opportunities where IT solutions can become a strength. Instead of letting your company lag behind, you can find ways to get ahead of the competition. 

Consider talking to your employees. Ask for their feedback and determine where you can make improvements. Speaking with your team can help you make more informed decisions before you hire an IT provider. 

2. Consider Consultations

If you're not sure exactly what your team needs, that's okay. Look for an IT solution provider who offers consultation services. They can assess your current infrastructure to create a technological roadmap.

Then, they can help you determine which managed IT services you'll need to accomplish your goals.

A consultation could also help you determine what hardware and software you need.

You can reach out to the team at empist.com to get started.

Otherwise, you might make decisions that waste your time and money. For example, you could spend money updating software for programs your team no longer uses. 

Instead, consider a consultation to make smarter, cost-effective decisions. 

3. Plan to Scale

Before interviewing an IT provider, take the time to consider your company's future needs. Look for an IT company that can scale with you.

They should have the ability to match your rate of growth. Make sure their services will expand as your company grows.

Otherwise, determine if there are any limitations you'll need to consider. 

4. Look for Experience

The US tech industry reached 12.1 million employees a few years ago. The industry grew by 2.3 million people year-over-year, too. Not every IT specialist has years of experience offering IT services, though.

Before choosing an IT provider, determine how long the company has operated. Consider how many clients they've helped within that time.

If you need specific IT services, consider how long they've offered those services, too.

It's important to find an IT provider with years of relevant experience in the industry. These teams will have an easier time supporting your business.

A new IT company, on the other hand, might still need to get its footing. For example, they might suffer from daily operational issues. Perhaps the team doesn't know how to work like a well-oiled machine yet.

Choosing a team with years of experience will help you feel more confident in their abilities. 

5. Determine the Team's Size

It's also important to consider how many specialists work for a single IT company. Determine how many technicians are on staff. Then, ask how many clients they're currently supporting.

Make sure the team employs enough technicians to handle their daily workload. Otherwise, you could wait hours (or even days) for IT help. During that time, your customers and employees might get annoyed.

Instead, find an IT company that already has a large, talented team of experts in place. 

6. Explore Their IT Services

Take the time to consider the managed IT services each company offers. Make sure their services align with your concerns, needs, and goals.

For example, cybercrime affects businesses big and small every day. Choose an IT company that offers cybersecurity services. Determine exactly how they intend to protect your company from an attack. 

Explore the company's services to ensure they offer everything you need under one roof.  

7. Determine Response Times

Ask each company about their response times. How long will you need to wait for help? Make sure their team is prompt and can offer immediate assistance.

Otherwise, long wait times can impact your team's bottom line.

8. Read Client Reviews

Read customer reviews for each IT solution provider on your list. Find a company other businesses already trust. Steer away from any businesses that have a weak reputation.

Look for any common, recurring complaints, too.

9. Ask About Trends

Before choosing an IT provider, make sure they're up-to-date with the latest trends and technologies. Try to find a provider who always tries to get ahead in their industry.

They can apply the latest trends to your business, allowing you to get ahead of competitors.

10. Compare Costs

Gather estimates from at least three different companies on your list. Make sure to get an itemized list of the services they offer. You never know what you might need in the future.

Then, compare your notes. Don't choose the cheapest provider. Instead, find a team you can trust to accomplish your goals. 

Select the Best: 10 Tips for Finding the Best IT Solution Provider

Choosing an IT solution provider is easier than you might think. Use these 10 tips to streamline your search. Then, partner with an experienced provider you can trust.

With their managed IT services, you can set your business up for lasting success.

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Check out our latest guides today for more.