How to Update Orbi Firmware?

Orbi is a Netgear product and has its own app which is Orbi app. It is made such way to provide better WiFi coverage all over your home. It uses a main router and one or more satellite units. Orbi router and satellites have many features like:

Better Coverage: The satellites effectively expands the coverage in areas where a single router might be not enough to reach.


EliminateDead Zones: Setting up the satellites in different areas of your house will eliminate WiFi dead zones.


High Speeds and Stability: The backhaul channel ensures that communication between the router and satellites does not slow down the overall network.


Scalability: You can add additional satellites as needed to extend the coverage. This is particularly useful for large homes.

You can’t have benefit of all these features, if you didn’t update the firmware. Let’s discuss how to update Orbi firmware:

Log into the Orbi App


Use the Orbi app to login. And you can download the Orbi app from play store or app store.

Connectivity


Go to WiFi setting of your mobile and search for Orbi router’s WiFi network. Connect your mobile to that network.

Sign in


Now you have to open the app. Enter your username and password to log in.
If, you haven’t changed the credentials then default username is usually ‘admin’ and the default password is ‘password’. Otherwise check the user manual.

Check for Firmware Update via Orbi App


In Orbi app, go to Settings > Router Settings.
Scroll down and click on a ‘Check for Updates’. If a new version of firmware is available then it will give you an option to Update.
Just click on that option ‘Update’ and install the new version of firmware by following on screen instructions.

Wait for Completion


When you are updating, do not turn off your router or interrupt the process. The router will restart automatically once the update is completed.

To keep the firmware updated is important for its security. If you are still facing any issue while updating the firmware, you can follow these steps of troubleshooting Tips:

Troubleshooting Tips

Check Connection

·       If Orbi router is not connecting to the internet and have purple light on router. Orbi purple light indicates that router cannot connect to the internet.

·       Make sure that your Orbi router is connected with a stable power.

·       Make sure that Orbi router is connected securely, and Ethernet cable is not loose.

·       Before updating the firmware, check that your internet is reliable for the update.


Firmware Version

·       Download the latest version of firmware.

·       Always keep the firmware updated, as it effects the efficiency of network.

Reboot or Restart

·       Always Restart the router and satellite after the firmware update.

·       For that, pull the plug out and wait for like 30 seconds and then put the plug back in to the wall socket.


Orbi App

·       Try using Mobile app, it downloads the firmware automatically.
It is easy to use.

·       If the firmware download fails from the app, then you can download the firmware directly from the Netgear website and upload it manually on the dashboard of your router.


Reset

·       If issue is still troubling you, then you can consider factory resetting your Orbi device.

·       To reset, locate the Reset button on your router. If there is no Reset button then there will be a small pinhole. Press the Reset or insert a small pin in that hole and hold it for 10 seconds.

·       Your router will be set to factory settings. This same reset step you can follow for satellites as well.

·       It will erase all the setting. Make sure you have a backup.

Conclusion

From the above given points, we concluded that the Orbi system provides an easy and efficient solution. And we learned how to update the firmware of Orbi and discussed the troubleshooting tips while updating the Orbi. It provides high quality WiFi throughout the larger areas, without the need for running network cables or setting up multiple independent routers.