Why Virgin Media Router Stops Working Suddenly?

Virgin hubs are one of the networking devices that you can use as the router as well as the modem. Yes, it can connect with theISP directly. But, you can face troubles from the Virgin media router, like Virgin media hub stops working, router not connecting to the internet, or hub not connecting to the extender or WiFi pods. You can learn solutions from below here. But first, you have to find out reasons why your router not working, you can find out the status about router hub from the Virgin router lights.

Reasons: Virgin Media Router Stops Working

·       Power supply is not enough for the router and thus it is not working.

·       Internet is not connected (Ethernet cable or co-axial cable is not connected) to the router or hub.

·       One more reason why your router is not working is that router is placed close to the electronic devices in house.

Now, we will provide you simple to apply solutions to dispel the problem right down here.

Solutions- Virgin Router Stops Working

Here, you will get to learn about major troubleshooting tips and solutions that you can use to fix the problem;

Check Power Supply

Power supply must be enough to power on your router hub. So make sure that your router power adapter is connected to the outlet which is in good condition. If you find damage in wall socket, then fix it or change the location of the Virgin media router.

Ensure Cables Connected to Hub

Ethernet cable is use to connect the hub to your modem and if you are using it as modem then you will use the Co-axial cable. These cables must be connected to the correct ports and should be in good condition. If cables are damaged, then you cannot use the internet. So, replace the cable right away.               

Replace to Optimal Location

The router should connect to your modem or ISP server socket at an optimal spot in your house. This spot defines that any electronic devices is not nearby. So, if your router is connected to the power close to any such devices, then you have to change the location, and connect it to the other spot in your house.

Restart Virgin Media Router

Restarting is also another option to refresh the router hardware and settings. This can solve the problem easily and can make router work. Follow some steps to restart the device.

1.       Find the power button on the router and press it two times to turn it off and on.

2.       The other method to reboot the device is to plug out its power cord from the wall socket and plug it again.

Update Router Hub

Virgin media routers update it, but you can also update it manually from the interface or the Virgin Media Connect app. Just access the app or interface (through the 192.168.1.1 or 192.168.0.1) from your computer. There you can update its firmware.

Reset Virgin Media Hub

The last solution to fix the problem is resetting the hub, just follow some of the steps to do it;

1.       Find the Reset button on the router hub.

2.       Press and hold it with a pin or pen for 5-10 seconds.

The device will start to reset itself, but after this process you have to configure it again and update its firmware. While updating the device you will see Virgin Router flashing green .

The End Conclusion

Here, you have read about the reasons why your Virgin router not working and we have also provide simple to apply solution to the fix the problem.